Tag Archives: feedback
Amazon Seller Support: What is acceptable feedback?
Amazon elaborated on its feedback policy at the Seller Support Blog (see link below for more details). Amazon will remove feedback only when: The feedback includes obscene language. The feedback includes personally identifiable information. The entire feedback comment is a product review. The entire feedback comment is regarding fulfillment or customer service for an order [...]
Amazon buyer asks, ‘Who polices online seller-scammers?’
Just read a fascinating (and lengthy!) rant by an Amazon Marketplace buyer who was shafted by a mega-seller/drop-shipper. All the gory details are in this blog post on Bioepherma. So if any_book routinely does this kind of thing – lying about their merchandise, not shipping it on time, etc. – why was their positive feedback [...]
Amazon tests new “leave seller feedback” page
Amazon is testing a new “leave seller feedback” page, according to this announcement. Usually when Amazon posts an announcement like this, there’s also an accompanying image of the new page being planned or tested. Not this time. Hmmm. It seems I’m seeing the change in my buying account already. The thing I notice most is [...]
eBay cuts media listing fees, but shuts the book on feedback
It seems eBay is starting to recognize that sellers are really steamed about the recent policy changes. In response, the company is making what looks like a token adjustments in fees in some categories, including books. But there’s no give on the issue of feedback–sellers will no longer be able to leave negative or neutral [...]
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Heavily, Amazon urges sellers to provide tracking numbers