Amazon is redesigning the packing slip for Marketplace orders. See this page for all the details. Amazon isn’t saying when the new design will roll out, but here’s a rundown on the new features:
- A redesigned and streamlined Search feature.
- Buttons in the Order List to print a packing slip or refund the order.
- A set of Quick Filters that will allow you to quickly refine a list of orders by date range.
- The ability to sort your order list by Status and Shipping Service.
- A redesigned Order Detail page with the shipping address on the left side of the page.
- A simplified Refund tool.
Some of the shortcomings in the eyes of sellers:
- No URL for the customer to leave feedback.
- Apparently the seller’s e-mail address isn’t shown; instead customers are sent to Amazon’s Web contact form.
- Item prices are displayed, which can be a problem for gift orders.
- The item condition and seller comments are missing. Amazon only recently added these features to packing slips in response to seller complaints.
To send feedback to Amazon about the redesign, send e-mail to: sya-changes@amazon.com
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4 Comments
The changes are coming so fast and furiously that I can hardly keep up with them. Thank goodness for your updates!
As a seller, and occasional buyer, I will miss the item description being on the packing slip. Once the book is purchased, there is no way to look back and check the seller’s comments. As as buyer, I notice that most sellers don’t enclose Amazon’s packing slip anyway. As a seller, I like having the comments there as a backup.
The price on the packing slip will help only US customs.
Thanks so much for the update. It looks like the new design will definitely need some tweaking, no?
This kind of heads-up is exactly the reason I’m glad to know about your blog–much appreciated!
The price on the packing slip means we must now be truthful on customs forms–not that I would ever be untruthful, but still…