Sunday, April 15

Amazon yanks author 'Connect' blogs and some customer reviews

On Saturday Amazon.com deleted the Amazon Connect blogs that authors use to post commentary on the product pages of their books, and the company posted a cryptic message that the program was undergoing "changes."

UPDATE: I've been informed that Amazon notified some publishers via e-mail last week that Connect would be upgraded and restored by Wednesday.

On author profile pages like mine, the Amazon connect posts currently don't appear at all. Before the weekend, the most recent blog posts had appeared at the top of the profile page. On the author profiles, there's no explanation for the deleted blog posts. However, after navigating to the URL for a Connect blog, the the following message appears:
Amazon's blogs are temporarily unavailable. We're making big changes, so please try again later.
Amazon Connect has been highly popular with authors, many of whom use the program to appeal directly to their audience from Amazon's product page.

It's possible that Amazon is clarifying the rules for acceptable content for Connect posts. For example, many authors have been posting lengthy, unlicensed quotations from book reviews published elsewhere. Amazon requires such reviews to be abbreviated to 20 words or less to fit its interpretation of the "Fair Use" exemption under copyright law.

Also, within the past week, some authors have also reported that customer reviews have been deleted from their book pages, although it's unclear whether the deletions are simply a technical glitch or part of Amazon's revamping of the Connect program. In some cases, authors suspect that Amazon has begun deleting reviews for books which contain wording deemed "inappropriate."

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3 Comments:

Blogger Charles Sheehan-Miles said...

Steve,

They yanked ALL of my reviews. One title, from 2001, lost every review its ever had. I'm seriously distressed and waiting to hear back on what happened.

4/15/2007  
Anonymous Ted Demopoulos said...

Hmmm. I've know I didn't lose any book reviews for my three books.
Going to go check my Amazon Connect blog now.

4/17/2007  
Blogger Dusty said...

Thanks for the update Steve. After I read your post I want to my own page and sure enough the blogs were gone. It was somewhat comforting to know that i was not alone in this. I raced over to the "You on a Diet" page, s those guys really know how to work a blog. If you haven't seen their book detail pages, they have one of the most entertaining blogs I have seen. They use full color, links, and progress reports from their readers. Someone taught them well. Well, I guess I can hold on until Wednesday to decide what to do next as far as blogs are concerned. Fortunately there is a never-ending list of ways to promote one's book(s) on Amazon, so I imagine we will all be a bit busy until the blogs come back in their new(?) form.

4/18/2007  

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