I recently purchased a DVD at my local Best Buy. I liked Best Buy because it’s big and has good selection.
When I got home, I peeled the cellophane off my DVD case and was surprised to find no disc inside the case. “That’s really weird,” I thought.
But I wasn’t worried. I figured I’d just return the package to Best Buy in exchange for a copy of the DVD I’d bought — or a refund.
“No,” the manager told me. Best Buy would not give me a refund or a DVD.
“Why not?” I asked, in astonishment.
Because I had opened the DVD case, and DVDs aren’t returnable after they’ve been opened, the manager told me.
“Even if there was nothing inside the package?” I asked.
“That’s right,” said the Best Buy manager.
Until recently, I purchased about $8,000 worth of computer, music and video products each year at Best Buy, and my family maintained two charge accounts there. And my extended family shopped at Best Buy too.
We’ve all closed our accounts at Best Buy. We don’t like to shop at stores where we’re not trusted.
And I’ve made sure that nobody else in my extended family shops at Best Buy anymore, either. And if you’re reading this, I hope you’ll stop shopping at Best Buy, and tell all your family and friends to stop shopping there as well.
3 Comments
Another reason why NOBODY should EVER shop at best buy again is because I went there today and I had a list of about 20 computer and or computer related items and there average cost at other stores and at popular web sites. EVERYTHING in the entire store was marked up. Sometimes 50 $, 100 $, even saw mark ups as high as 200 $. Then the HDTV's were all marked up at least 200 to 300 $ if not more. I don't know how that isn't against the law. I even managed to find items that were marked up 10X's higher than what they were supposed to cost when comparing to almost every and any other store on the net. NEVER go there again for the love of God it is the biggest scam of all time. Items marked up at 10X's there original cost. Do they think I am stupid or something?
thats what the price match policy is for.
Best Buy never sells products higher than MSRP. A few years back my uncle found a tv that was marked $100 over MSRP. Turns out the manufacturer had just changed their MSRP that week and there was some glitch in the computer that makes signs. They immediately corrected the error and gave him and additional $100 off the TV! But yes… you are correct… you can ALMOST ALWAYS find products cheaper online… but this is the case will almost all branches of retail